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PRIMEGALA HOSPITAL
24-hour care at Maili Sita, Nakuru
Your Health, Our Priority.
PRIMEGALA HOSPITAL is a KEPH Level 3 facility at Maili Sita on the Nakuru–Nyahururu Road, opposite Kiamaina Primary School, open day and night. We offer outpatient and urgent care, maternity and antenatal care, family planning, child health, laboratory, pharmacy and inpatient care, and we accept SHA for eligible services.
- Open 24 hours
- SHA accepted
- KEPH Level 3
How can we help you today?
Book a visit
Request an appointment online. Walk-ins are welcome at any hour.Use my SHA cover
What SHA covers here, how to register and what to bring.Emergency care
What to do in an emergency and when to come straight in.Find us
Maili Sita Centre, opposite Kiamaina Primary School. Directions and contact details.Maternity care
Antenatal visits, labour and delivery care day and night, and newborn care.Payments & insurance
Pay with SHA, M-Pesa or cash, and what to expect at the front desk.
Open 24/7
Every day, including weekends and public holidays.
KEPH Level 3 facility
Registered on the Kenya Master Health Facility Registry.
Serving Maili Sita since March 2022
Our doors opened on 1 March 2022.
Opposite Kiamaina Primary School
On the Nakuru–Nyahururu Road, about 10 km from Nakuru town.
Our 16 services, and more coming
Everyday care, under one roof
From a midnight fever to your baby's first vaccines: consultation, laboratory, pharmacy and admission in one place at Maili Sita, without the trip to town. A surgical theatre and dental care are coming soon.
General Outpatient
Walk in any time for coughs, fevers, aches, infections and check-ups.
24-Hour Urgent Care
Open all night for sudden illness and injuries, with stabilisation and referral when needed.
Maternity & Delivery
Respectful, skilled care through labour, birth and the first days with your baby.
Antenatal Care (ANC)
Regular pregnancy check-ups, tests and counselling from your first trimester.
Family Planning
Private counselling and your choice of short- and long-acting methods.
Child Health & Immunisation
Vaccinations, growth monitoring and care for sick babies and children.
HIV Testing & Counselling
Confidential testing with results in minutes, PEP and PrEP guidance.
Laboratory Services
Common blood, urine and stool tests on site, with fast results.
Pharmacy
Prescriptions filled on site, with clear advice on how to take them.
Inpatient Care
Admission and round-the-clock nursing when you need closer observation.
Diabetes & Hypertension Clinic
Regular checks, medication reviews and lifestyle support for long-term conditions.
Minor Surgery & Wound Care
Minor surgery, stitches, dressings, abscess drainage and other quick procedures.
Obstetrics & Gynaecology
Women's health from puberty to menopause: pregnancy care, gynae checks and screening.
General Practitioner Clinic
See a doctor for a full review, ongoing problems, check-ups and medical reports.
Physiotherapy
Exercise and hands-on treatment to ease pain and help you move again.
Specialist Clinics
Booked clinics with specialists, so you can see one without the trip to town.
- Coming soonComing soon
Surgical Theatre
Coming soon: an operating theatre for planned and urgent surgery, closer to home.
- Coming soonComing soon
Dental Care
Coming soon: check-ups, fillings, extractions and dental advice for the whole family.
Why we're here
Six miles from town. Minutes from you.
Maili Sita means “six miles”: the distance between this junction and the big hospitals in Nakuru town. In daylight that's a matatu ride. At 2 a.m., with a feverish child or a mother in early labour, it can feel like the other side of the world.
Primegala opened its doors here on 1 March 2022 so that families from Kabatini to Kiamaina, and Bahati to Lanet, have somewhere close to turn, at any hour.
Read our storyIllustrative example Night shift, 2:07 a.m.
“The gate opens and a father carries in his daughter, burning with fever. Within minutes a nurse has checked her temperature, the lab has run a malaria test, and a clinician is explaining the plan in Kiswahili. By sunrise she is resting, and her father knows what happens next.”
Your visit
How a visit works
No guesswork. Here's what happens from the gate to going home.
Step 1: Book or walk in
Book online or simply come in. Walk-ins are welcome at any hour, day or night.
Step 2: Triage and registration
A nurse checks your vital signs. Bring your national ID so we can confirm your SHA status.
Step 3: See a clinician
We listen, examine and explain what's going on in plain English or Kiswahili.
Step 4: Tests and medicine on site
The laboratory and pharmacy are a few steps away, so there's no running around town.
Step 5: Your plan for going home
You leave with a clear treatment plan. If you need follow-up, admission or a referral, we arrange it with you.
What to bring
- National ID, or a birth certificate for children
- Your SHA details
- Previous medical records or prescriptions
- Mother & Child Health booklet for pregnancy and child visits
Inside Primegala
See where you'll be cared for
Look for the white and blue building at Maili Sita. Inside, every visit starts at reception with triage beside it, and the laboratory and pharmacy are a few steps away.
Social Health Authority (SHA)
We accept SHA for eligible services
Most everyday visits at Level 3 facilities like ours are funded through SHA's Primary Healthcare Fund. Bring your national ID and our front desk confirms what's covered before treatment.
Not registered yet? Dial *147# on any phone to register with SHA, or ask our front desk to help you when you visit.
The three SHA funds
Primary Healthcare Fund
Outpatient visits, antenatal care, family planning, child health and basic tests at Level 2 and 3 facilities like ours.
Social Health Insurance Fund (SHIF)
Inpatient care and admissions for members whose contributions are up to date.
Emergency, Chronic and Critical Illness Fund
Emergency stabilisation, and care for chronic and critical illness beyond SHIF limits.
Cover depends on your registration and contribution status. Our front desk checks your eligibility with your ID number before treatment.
Maternity & antenatal care
Bring your baby into the world close to home
A calm birth starts months before labour. At every antenatal visit we plan it with you: where you'll deliver, how you'll get here at night, who will be with you, and how SHA applies.
- antenatal contacts during pregnancy, as Kenya's national guidelines recommend
- 8
- midwife-led labour and delivery care, day and night
- 24/7
- newborn care, breastfeeding support and first vaccines
- Day 1
- delivery cover for registered members
- SHA
Health Hub
Quick health tips for your family
Short, practical tips you can read in a minute or two. Open a tip to read it right here.
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Find us
Opposite Kiamaina Primary School, Maili Sita
We're on the Nakuru–Nyahururu Road at Maili Sita Centre, about 10 km (six miles) from Nakuru town. Matatus heading towards Bahati, Kiamaina and Nyahururu pass the gate.
- Address
- Esther Memorial Building, Nakuru–Nyahururu Road, Maili Sita Centre, opposite Kiamaina Primary School
- Area
- Kiamaina Ward, Nakuru North (Bahati) Sub-County, Nakuru County
- Opening hours
- Open 24 hours, every day, including public holidays
Areas we serve
FAQs
Questions people ask before visiting
Kiswahili
Karibu Primegala
Tuko wazi saa 24, kila siku, Maili Sita kando ya barabara ya Nakuru–Nyahururu, mkabala na Shule ya Msingi Kiamaina. Tunatoa huduma za matibabu ya kawaida, kliniki ya wajawazito, kujifungua, uzazi wa mpango, kupima VVU, maabara, dawa na kulazwa. Tunakubali SHA kwa huduma zinazostahiki.
Soma zaidi kwa KiswahiliWhere is PRIMEGALA HOSPITAL located?
PRIMEGALA HOSPITAL is at Maili Sita Centre on the Nakuru–Nyahururu Road, opposite Kiamaina Primary School, in Kiamaina Ward, Nakuru North (Bahati) Sub-County, Nakuru County. It is about six miles (roughly 10 km) from Nakuru town.
Is Primegala open 24 hours?
Yes. PRIMEGALA HOSPITAL is open 24 hours a day, 7 days a week, including weekends and public holidays.
Does Primegala accept SHA?
Yes. Primegala accepts the Social Health Authority (SHA) for eligible services. Bring your national ID so our front desk can confirm your eligibility. Primary care visits are covered under the Primary Healthcare Fund.
What services does PRIMEGALA HOSPITAL offer?
Primegala offers general outpatient care, 24-hour urgent care, maternity and antenatal care, family planning including long-acting methods, child health and immunisation, HIV testing and counselling, laboratory tests, pharmacy, inpatient admission, diabetes and hypertension follow-up, and minor procedures.
What level of facility is Primegala?
PRIMEGALA HOSPITAL is a KEPH Level 3 facility registered on the Kenya Master Health Facility Registry, established in March 2022.
How do I book an appointment at Primegala?
You can book online on our website, send us a WhatsApp message, or simply walk in. Walk-ins are welcome at any hour.
Care is six miles closer than you think.
Walk in any time, day or night, or book ahead and we'll be ready for you. We're on the Nakuru–Nyahururu Road at Maili Sita, opposite Kiamaina Primary School.