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PrimegalaMedical Centre

Policies

Medical Disclaimer

Health information on the Primegala website is for general education and is not a substitute for professional medical advice, diagnosis or treatment.

General information only

The content on this website, including Health Hub articles, health tips, FAQs and service descriptions, is provided by Primegala Medical Center and Nursing Home for general educational purposes only. It is not medical advice and does not create a clinician–patient relationship.

Always consult a health professional

Never disregard professional medical advice, or delay seeking it, because of something you have read on this website. Always consult a qualified health professional about your symptoms, diagnosis and treatment, and before starting, stopping or changing any medicine.

Emergencies

If you think you or someone else has a medical emergency, call 999 or 112 or go to the nearest health facility immediately. Primegala is open 24 hours at Nakuru–Nyahururu Road, Maili Sita Centre, opposite Kiamaina Primary School, Kabatini Ward, Nakuru County, Kenya.

Accuracy

We follow our Editorial Policy and aim to keep health content accurate and up to date with Kenyan and international guidance. Medical knowledge and national guidelines change, so information may not always reflect the latest recommendations. Each article shows when it was published and, where applicable, when it was clinically reviewed.

SHA and costs

Information about SHA benefits, tariffs and costs is a general guide only and may change. Your eligibility and costs are confirmed at our front desk before treatment.

No guarantee of outcomes

In line with the Medical Practitioners and Dentists (Practitioners and Health Facilities) (Advertising) Rules, 2016, nothing on this website promises a particular result from any treatment.

Links to other websites are provided for convenience. We are not responsible for their content.

Last updated: 4 October 2026

Questions about this policy?

Email info@primegala.co.ke or speak to our front desk, which is open 24 hours. All policies.