Questions, answered

Primegala Medical Centre is at Maili Sita Centre on the Nakuru–Nyahururu Road, opposite Kiamaina Primary School, in Kabatini Ward, Nakuru North (Bahati) Sub-County, Nakuru County. It is about six miles (roughly 10 km) from Nakuru town.

Yes. Primegala Medical Centre is open 24 hours a day, 7 days a week, including weekends and public holidays.

Yes. Primegala accepts the Social Health Authority (SHA) for eligible services. Bring your national ID so our front desk can confirm your eligibility. Primary care visits are covered under the Primary Healthcare Fund.

Primegala offers general outpatient care, 24-hour urgent care, maternity and antenatal care, family planning including long-acting methods, child health and immunisation, HIV testing and counselling, laboratory tests, pharmacy, inpatient admission, diabetes and hypertension follow-up, and minor procedures.

Primegala Medical Centre is a KEPH Level 3 medical centre registered on the Kenya Master Health Facility Registry, established in March 2022.

You can book online on our website, send us a WhatsApp message, or simply walk in. Walk-ins are welcome at any hour.

Take the Nakuru–Nyahururu Road (B5) north from Nakuru town towards Bahati. At Maili Sita Centre, about 10 km from town, look for Kiamaina Primary School: Primegala is directly opposite. Matatus heading towards Bahati, Kiamaina and Nyahururu pass the door.

Primegala accepts SHA, M-Pesa, Cash. Ask our front desk which private insurance schemes we currently accept. We explain what is covered, and any cost to you, before treatment.

Bring your national ID or birth certificate (for children), the phone registered with SHA, any previous medical records or prescriptions, a list of medicines you take, and your Mother & Child Health booklet for pregnancy and child visits.

Call 0746 100 727, email info@primegala.co.ke, book online, or come to the front desk at Maili Sita at any hour. For a life-threatening emergency, call 999 or 112.

Our team serves patients in English and Kiswahili.

Yes. Primegala keeps patient information confidential in line with the Health Act, 2017, the Data Protection Act, 2019 and the Digital Health Act, 2023. Read our Privacy Policy for details.

No. Walk-ins are welcome 24 hours a day. Booking ahead online helps us prepare for your visit.

Yes. Primegala Medical Centre is listed on the Kenya Master Health Facility Registry as open 24 hours, every day of the year, including public holidays.

Registered SHA members can access delivery services at Level 3 facilities. Ask our front desk to check your SHA status during an antenatal visit, well before your due date.

Kenya follows the WHO recommendation of at least eight antenatal contacts, starting in the first 12 weeks of pregnancy.

Yes. Long-acting methods such as implants and the IUCD (coil) are listed services for Primegala on the Kenya Master Health Facility Registry.

The national schedule starts at birth (BCG and polio), continues at 6, 10 and 14 weeks, then measles-rubella at 9 and 18 months. Our article on the Kenya immunisation schedule explains each step.

Yes. Your result is shared only with you. Health records are protected under the Health Act, 2017 and the Data Protection Act, 2019.

Yes. Primegala is open 24 hours on the Nakuru–Nyahururu Road at Maili Sita, and malaria testing is available around the clock.

The pharmacy serves patients of the 24-hour clinic around the clock.

Yes. Inpatient services are listed for Primegala Medical Centre on the Kenya Master Health Facility Registry.

Adults should have their blood pressure checked at least once a year, and more often if it has been high before or you have diabetes, kidney disease or a family history.

Yes. Primegala is open 24 hours for wound care and stitching.