Your First Visit to Primegala Medical Centre: What to Expect and What to Bring
Planning your first visit to Primegala Medical Centre at Maili Sita, Nakuru? Here's how to find us opposite Kiamaina Primary School, what to bring and how a visit works, step by step.
- Written by
- Primegala Clinical Team
- Published
- Reading time
- 2 min read
On this page
Short answer: Primegala Medical Centre is at Maili Sita on the Nakuru–Nyahururu Road, opposite Kiamaina Primary School, and is open 24 hours. Bring your ID, your SHA details and any previous medical records, then walk in or book ahead online.
A first visit anywhere can feel uncertain. Where do I go? Will it take all day? Will SHA work? Here's what happens from the moment you arrive.
Finding us
- Address: Maili Sita Centre, Nakuru–Nyahururu Road, Kabatini Ward, Nakuru North
- Landmark: Directly opposite Kiamaina Primary School
- From Nakuru town: About 10 km north on the Nakuru–Nyahururu Road. "Maili Sita" literally means six miles.
- By matatu: Any matatu heading towards Bahati, Kiamaina or Nyahururu can drop you at Maili Sita.
Open directions in Google Maps
What to bring
- National ID (or birth certificate for children)
- The phone number registered with SHA (for verification codes)
- Previous prescriptions, test results or discharge notes
- Your Mother & Child Health booklet for pregnancy and child visits
- A list of medicines you currently take
- M-Pesa or cash for anything not covered
How a visit works
- Registration. Our front desk opens your patient file and checks your SHA status.
- Triage. A nurse measures your temperature, blood pressure, pulse and weight. The sickest patients are always seen first.
- Consultation. A clinician listens to your concerns, examines you and explains what they find in plain language.
- Tests. If you need a test, our on-site laboratory takes your sample. Most routine results are ready the same visit.
- Treatment. Your prescription is filled at our pharmacy, with clear instructions on how to take each medicine.
- Follow-up. If you need a review, we'll agree on a date and, with your consent, remind you before it.
How long will it take?
Most outpatient visits take under an hour, but waiting times vary with how busy we are and how urgent other patients' needs are. Booking ahead helps us plan.
Your privacy
What you share with us stays confidential. We handle your information in line with the Health Act, 2017, the Data Protection Act, 2019 and the Digital Health Act, 2023. See our Privacy Policy.
Ready?
Book your visit or just walk in. We're open 24 hours.
At Primegala
General Outpatient
Walk in any time for coughs, fevers, aches, infections and check-ups.
- Open 24 hours, every day, including public holidays
- Maili Sita, opposite Kiamaina Primary School
- SHA accepted for eligible services
Frequently asked questions
Where exactly is Primegala Medical Centre?
At Maili Sita Centre on the Nakuru–Nyahururu Road, directly opposite Kiamaina Primary School, in Kabatini Ward, Nakuru North.
Do I need to book before my first visit?
No. Walk-ins are welcome 24 hours a day. Booking ahead online helps us prepare for you.